Privacy Policy

Privacy Policy for Ontario Paving

At Ontario Paving, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, safeguard, and disclose information when you interact with our website (https://ontariopaving.net) and our services. This policy applies to all users, whether you are a potential customer, a current client, or a visitor to our site.

1. Our Commitment to Your Privacy

Ontario Paving values transparency and trust. We strive to handle your personal data responsibly and in compliance with applicable privacy laws. By accessing and using our website and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Personal Information You Provide

When you contact us or use our services, you may voluntarily provide information that can be used to identify you. This may include, but is not limited to:

Contact Details: Name, mailing address, phone number, and email address.
Service-Related Information: Details regarding your project or inquiry, including any images or documents you choose to share.
Payment Information: When processing transactions, we may collect credit card or other financial information. This data is handled securely through third-party payment processors.

B. Non-Personal Information

We also gather non-personal data automatically as you navigate our website. This information is used to improve your browsing experience and enhance our service delivery. Non-personal data may include:

Usage Data: Information about how you interact with our website, such as pages viewed, time spent on pages, and referring URLs.
Technical Data: Details about your device, browser type, IP address, and operating system.

C. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to remember your preferences, understand usage patterns, and deliver a more personalized experience. You can manage cookie settings through your browser, though this may affect your ability to use certain features of our site.

3. How We Use Your Information

Ontario Paving uses the information we collect for various purposes, including:

Service Delivery: To provide, maintain, and improve our paving and hardscaping services.
Communication: To respond to inquiries, send service updates, and provide customer support.
Transaction Processing: To manage billing and payment processes securely.
Marketing and Promotions: With your consent, we may send you information about our services, special offers, and industry news. You can opt out of these communications at any time.
Analytics: To analyze website usage and trends so we can enhance user experience.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing and Disclosure of Your Information

We do not sell or trade your personal data. However, we may share your information in the following situations:

Service Providers: We may share information with trusted third parties who assist us in operating our website, processing payments, or managing marketing campaigns. These parties are obligated to keep your data confidential and use it only for the purposes for which it was disclosed.
Legal Requirements: When required by law, regulation, or legal process, we may disclose your personal information to government authorities or other entities.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, subject to the same privacy protections.
With Your Consent: We may share your information with other parties if you have provided explicit consent for a specific purpose.

5. Data Security and Storage

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Data is transmitted securely via encrypted connections (SSL/TLS).
Access Controls: We restrict access to your personal data to those employees and service providers who need to know it to operate and improve our services.
Regular Audits: Our security practices are periodically reviewed and updated to meet current standards.

While we work diligently to protect your information, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

Ontario Paving retains your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer required, we will securely dispose of or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Correction: Ask us to correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal data, subject to legal and contractual restrictions.
Objection: Object to the processing of your data in certain circumstances.
Data Portability: Request a copy of your data in a structured, commonly used format.

If you wish to exercise any of these rights or have questions about how we handle your personal data, please contact us using the information provided below.

8. Third-Party Websites

Our website may include links to third-party sites for your convenience. Please be aware that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to reach out:

Address: 1351 S Grove Ave Suite 106, Ontario, CA 91761
Phone: (909) 752-0834
Email: [email protected]

We appreciate your trust in Ontario Paving and are committed to protecting your privacy with the highest standards of security and care.